Privacy policy

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Privacy policy

We highly value your trust in choosing Budapest Hotel Reservation .hu for your hotel reservation. Therefore, we will duly and diligently safeguard and protect the privacy and confidentiality of your personal details (including your credit card details).
This privacy policy applies to all of our services (whether accessed or made available online or through any other platform or device (hereafter collectively referred to as the "website").

Information collection
When you make a reservation for a hotel (or any other type of accommodation), you will be asked to complete online forms providing for: your name, (home or office) address, (business or private) email address, (mobile, home or office) telephone number, credit card details (i.e. credit card type and number, CVC code, expiration date, credit card holder name). This information is required to process, book and complete your reservation (including the sending of a confirmation email of the booking to you).

Disclosure of personal details
For our services, we shall collect for the following purposes the following information:
Reservation orders: For the purposes of completing your booking and save for disclosures required by law, criminal investigations, subpoenas or court orders, we will only disclose your name, contact details and the credit card details to the relevant hotel with which a booking is made.

Surveys: By completing a booking, you agree to receive an invitation email to complete our guest review form which we will promptly send to you after your stay of the hotel, which review can also be completed anonymously. By completing the guest review, you agree that the completed guest review can be uploaded to and used on our website at the relevant hotel information page and on such other platforms and social media (wholly or partly) owned, controlled, managed or hosted by us or our trusted business partners for the sole purpose of informing (future) customers on the service (level) and quality of the relevant hotel. We reserve the right to adjust, refuse or remove review forms at our sole discretion. The guest review form should be regarded as a survey and does not include any (further commercial) offers, invitations or incentives whatsoever.
If you no longer wish to receive our newsletter and other promotional communications, you can simply click on the unsubscribe link.

Visitor's registration, logging and use of "cookies" and web beacons: For (improvement of) our service and product, we use (temporary and persistent) cookies, authorized third parties cookies, web beacons and/or other technologies to collect non-personally identifiable data (e.g. IP address, browser type and Internet Service Provider (ISP) and (for users of our service through a mobile device) Unique Device Identifier, Operating System and Latitude/Longitude) (the "Non-PII") and to track browsing behavior and for specific or tailor made offers or advertisements and monitor and record the visits and use of our website(s).
In order to understand how people use our website and for marketing analysis and quality improvement purposes, we may collect, record, process and use on an anonymous basis various data and information, such as the total amount of transactions, viewed web pages, referring/exit pages, platform type, date/time stamp information and details like the number and location of (mouse) clicks on a given page, mouse movements, scrolling activity and the (search) words you use and the text you type while being on and using our website (the "Data").

When visiting and using our website, we do not share any personal information about our customers with our Service Providers and the Service Providers will not collect any personally identifiable information ("PII").

Protect and safeguard your online privacy
Please note that, in accordance with European and Hungarian personal data protection laws, strict security procedures are observed within Budapest Hotel Reservation .hu to prevent personal data misuse and unauthorized access.

Protect and secure your credit card information
In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. For example, your credit card information is transmitted to us through a secure server protocol, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our SSL certificate has been issued by Thawte:

Our server and network are protected by firewalls against unauthorized access and we have intrusion detection systems that monitor and detect unauthorized (attempts to) access to or misuse of our servers.
The site is maintained and operated by HotelPremio Kft. Phone: +36-18012100

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